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This article discusses the challenges of data and analytics management in 2020, including the need to balance data safety with new data initiatives, deliver business value, and change company culture around data. It also looks at the growth of data in the cloud and the introduction of OpenAI’s ChatGPT, a large-scale natural language technology that uses deep learning to produce human-like text. Additionally, the article examines the potential economic benefits of AI, robotics, and other forms of smart automation, as well as the public’s reservations about AI for high-value applications.