Rackspace Technology® recently conducted a research study which found that post-pandemic, the adoption of Artificial Intelligence (AI) and Machine Learning (ML) have increased in research and education universities. The research found that 93% of IT managers surveyed in the education sector and 97% of IT managers surveyed in the research sector said they plan to introduce AI and ML at work. In the education sector, AI and ML are being used to transcribe online lectures, conduct exams remotely, and enable distant learning. In the research sector, AI and ML are being used for security screening or fraud errors, sentiment analysis, predictive recommendations, and to speed up research. The research also found that almost 78% of IT managers surveyed in the research sector agree AI and ML have impacted the way of doing research, and 74% of IT managers surveyed in the education sector agree AI AND ML have impacted the way of teaching.
