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DataStax is releasing a new support service, LunaML, for its open-source based unified events processing engine, Kaskada, that is aimed at helping enterprises build real-time machine learning applications. The service will provide customers with mission-critical support and offer options for incident response time as low as 15 minutes. LunaML offers two packages for raising tickets, LunaML Standard and LunaML Premium, with 4-hour and 1-hour response time respectively. DataStax acquired Kaskada in January to add its abilities into its offerings, such as its serverless, NoSQL database-as-a-service AstraDB and Astra Streaming.