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GlobalData’s report on Innovation in Artificial Intelligence: Intelligent contact centres reveals that the technology industry has seen over 3.6 million patents filed and granted in the last three years. GlobalData’s Technology Foresights plots the S-curve for the technology industry using innovation intensity models built on over 2.5 million patents, and identifies 300+ innovation areas that will shape the future of the industry. These include finite element simulation, ML-enabled blockchain networks and generative adverserial network (GAN).
