The financial sector has been increasingly utilizing cutting-edge technology, such as blockchain and AI, to help traditional finance evolve. AI tools like ChatGPT and Bing Chat are able to quickly process large data sets and provide valuable insights. Machine learning, a subset of AI, has been used by several financial institutions to help improve decision-making. Recently, Crypto.com and Binance have launched AI-powered user assistants and NFT generators respectively. While these developments are exciting, AI-powered tools may not yet be ready for a retail audience, and algorithmic bias is a legitimate concern.
