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Five9 and Invoca have expanded their strategic partnership to deliver a solution that provides deeper insight into customer journeys. RingCentral has introduced a next-gen communication solution for frontline workers that enhances mobile devices with walkie-talkie, voice, AI-powered video capabilities, team messaging, file sharing, and more. Coveo has announced more than 10 new features that bring innovative capabilities to customers, empowering enterprises to do more with less.