Artificial Intelligence (AI) is capable of learning through machine learning and deep learning, which involves a complex network of neural networks. Conversational AI employs machine learning to become more adept at comprehending customer inquiries and locating pertinent solutions, but it does not come up with fresh solutions or even comprehend what it’s saying. AI created by DeepMind has been successful at defeating human gamers after two hours of deep learning. Google’s LaMDA is an example of a powerful AI that blends natural language processing with deep learning, but it is not sentient. Despite the public’s fear that AI will replace them in their careers, AI will increase productivity and offer a better customer or prospect experience, but a real person is still needed due to the nature of sales.
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