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This article covers how employers are embracing AI and machine learning to automate work tasks with decreasing human input. It discusses Kennedys IQ, a technology platform that combines AI and machine learning with human expertise, and how it enables efficiencies and insights to multiple parts of the claims handling and underwriting processes. It also highlights some of the pitfalls to be mindful of when adopting AI systems as well as potential statutory and regulatory changes to keep an eye on.
