CX automation platforms are designed to streamline and automate the customer experience process, making it easier for businesses to deliver a consistent and personalised experience to their customers at scale. These platforms leverage a range of advanced technologies, including AI, ML, NLP, and robotics, to automate customer interactions and provide insights into customer behaviour.
Previous ArticleHow The Federal Government Wants To “root Out Discrimination” From Artificial Intelligence Systems
Next Article Robot Talk Episode 42