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This article discusses how software and SaaS businesses can use Artificial Intelligence (AI) and Machine Learning (ML) to their advantage. AI entails developing algorithms and computer programs capable of data-driven reasoning, learning, and decision-making, while ML is a component of AI focused on developing algorithms that enable computers to learn from data and make predictions or judgments. AI and ML can automate processes, enhance decision-making, and offer insightful information on complex business issues.
