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The global retail operations software market is expected to see strong growth in the next few years, reaching $1.68 billion in 2028 at a CAGR of 6.6%. This growth can be attributed to the rise of multi-channel retailing, focus on customer relationship management, compliance with regulatory standards, and adoption of AI and ML. Major companies in the market include Microsoft, IBM, Oracle, SAP, Salesforce, and Adobe. Other trends include mobile-first solutions, cloud-based solutions, and sustainability and ethical sourcing.