Jeff Sippel, Executive Vice President and CIO at Northwestern Mutual, discusses the company’s use of AI for productivity gains, evolving financial planning tools, and customer data management. Sippel leads an organization of 4000 technologists and is responsible for tech architecture, infrastructure, cloud services, and information risk and cybersecurity operations. He joined Northwestern in 2019 as VP of client planning experience and was promoted to CIO in 2022.