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NICE introduces 1CX, a new Unified Communications as a Service (UCaaS) solution that combines industry-leading CXone platform with a modern, all-in-one cloud communications solution. Priced at $5 per user per month, 1CX offers full-service voice, messaging, and video collaboration, including live chat, SMS/MMS, and audio and video conferencing with standard CRM integration. This innovative offering eliminates complexity, improves productivity, and futureproofs organizations’ success.