Laurent A. Voivenel Highlights The Significance Of Balancing Service With Emerging Technologies At Hitec

Laurent A. Voivenel, Senior Vice President at Swiss-Belhotel International, participated in a panel discussion at HITEC Dubai 2024 on the importance of balancing service excellence with emerging technologies in the hospitality industry. He emphasized the need for a data-driven approach and collaboration between owners and operators to achieve the best outcomes.