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Vaidyanathan Venkataraman, CIO of Unity Small Finance Bank, discusses the bank’s transformative journey and its adoption of AI and machine learning. The bank acquired the dormant Punjab and Maharashtra Cooperative Bank in November 2021 and has since focused on establishing a modern, digital bank with innovative offerings. Challenges were faced during the rapid implementation of a new microservices-based architecture, but the bank has set a global record for the fastest Core Banking System implementation. The bank’s vision for the future includes the adoption of GenAI and wearables.