Global Capability Centers (GCCs) have been a part of modern India Inc. for some time. The latest version, GCC 4.0, views GCCs as transformation hubs with more autonomy, and the country is home to nearly 1,600 GCCs with an expected increase to 2,400 by 2030. This ecosystem is directly linked to innovation, helping global organizations achieve strategic success as technology becomes increasingly prevalent in the digital economy. GCC 4.0 focuses on profit-making through monetization, relying on human-AI partnerships, and prioritizing customer-centric operations. Strategic investment in cultivating a well-qualified talent pool is crucial for accelerating organizational growth, and some emerging domains to watch out for include Artificial Intelligence, Expert Systems, Fuzzy Logic, Computer Vision, Decision Trees, and Genetic Algorithms.
