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AI has become increasingly ubiquitous across the economy, leading to debates over ethical AI and how it affects those outside of tech. For many, the main concerns are not around whether AI will be sentient; rather, it’s about being able to understand the advice and decisions AI models make. AI can free up precious time and resources by automating workloads, making optimal business decisions, and streamlining operations. Predictive maintenance is just one example of where AI can plug in as a tool to simplify field service operations.