Add to Favourites
To login click here
Joanna Clark-Simpson is the head of the marketing department at PissedConsumer, a review platform, and one of CMSWire’s top contributors of 2023. Her article, “AI Customer Experience Solutions: Using Emerging Technologies,” explores how AI and data analytics are revolutionizing customer service in today’s digital era. Joanna provides a comprehensive guide on how businesses can strategically implement these technologies, from enhancing data interpretation and customer segmentation to creating personalized experiences. Her insights are not just theoretical, but grounded in practical advice and real-world applications.
