Artificial Intelligence (AI) has seen exponential growth since 2015, with its various collections of subfields such as deep-learning neural networks, machine learning, natural language processing modules, and robotics. The Covid-19 pandemic has also been a key catalyst for increased interest and investment in AI and chatbot technologies. Last year, we saw the launch of several new tools, with ChatGPT being the fastest adopted platform in the history of the internet. Now, with over 13 million daily users, it is clear that ChatGPT has been integrated at an unprecedented rate into the way that millions of people across the workforce work. This report looks at how AI has evolved in recent years, the power it has to transform modern-day jobs, steps on how to enable your organisation’s key people during the AI era, and what to look out for when using AI.
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