Air Transport Industry Improves Baggage Handling Despite Surge In Passenger Traffic, Says Sita

SITA, a global leader in technology solutions for the air transport industry, has reported a decrease in the rate of mishandled baggage despite an increase in passenger numbers. The use of AI for data analysis and computer vision technology in automated baggage handling is crucial for the industry’s digitalization agenda. Other key factors for improving baggage handling include full automation, good communication, and visibility for passengers. Collaboration is also important for success.