The financial services landscape is rapidly changing due to customer demands and technological advancements, with the payments sector at the forefront. Consumers and businesses are demanding real-time, frictionless payments, which has prompted the introduction of regulations and initiatives such as FedNow, SEPA Instant Credit Transfer (SCT Inst), The Clearing House Real-Time Payments (TCH-RTP), and the United Kingdom’s New Payments Architecture (UK NPA). A survey conducted by Aite-Novarica Group (now Datos Insights) and supported by Finastra reveals that 72 percent of respondents have either successfully implemented a new payment rail, have one in progress, or have plans to implement one. However, adapting legacy infrastructure is a significant obstacle, making modernisation efforts arduous and complex. Banks must invest in technology and operational restructuring to stay competitive and provide customers with a better experience.
