Carelon Global Solutions, formerly Legato Health Technologies, is a digital platform and tool provider that focuses on transforming how healthcare works. It provides information technology application support, data analytics, and business process services to help customers operate at highest level. Pawan Sachdeva, MD, Technology, Carelon Global Solutions India, discussed the key challenges that exist in the health insurance industry today, which include a shift towards digital technologies, proactive and preventive measures, and a demand for more personalized services. The industry has three opportunities to build a more resilient and efficient healthcare system, including providing more proactive and personalized services, meeting consumer demands, and providing more healthcare services and resources.
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