Stevie-Ann Dovico, Chief Information Officer at Beyond Bank, shares her insights on using technology to enhance the human-to-human customer experience in banking. She discusses the importance of security and availability in driving the bank’s tech strategy and her passion for new tech that fosters inclusivity and helps financial wellbeing. Dovico’s career in banking has given her a well-rounded perspective on the industry and she has worked in various roles such as risk and compliance, product development, strategy, innovation, and enterprise transformation before becoming a CIO. She has also led tech initiatives in retail banking and martech, with a focus on customer-facing technology.
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