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The global field service management solution market is expected to see rapid growth in the next few years, reaching $5.9 billion in 2028 at a CAGR of 21.6%. This growth can be attributed to the rising use of smartphones, increasing demand for enhanced customer experience, and adoption of automation and digitalization in the field services industry. Major trends include the emergence of mobility solutions, incorporation of virtual and augmented reality, and adoption of cloud-based technology. Top companies in the market include Microsoft, Verizon, Oracle, and SAP.