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The article discusses the impact of enterprise technology on the Indian business landscape, highlighting the country’s rapid adoption of cutting-edge technologies such as Unified Communications and Interactive Flat Panels. It also mentions the significant role of customer relationship management software, enterprise resource planning systems, and cloud computing in transforming the way businesses operate. The article predicts that a majority of Indian businesses will be ready to work in settings where AI, bots, and people coexist in the next few years.