Air Transport Industry Improves Baggage Handling Despite Surge In Passenger Traffic, Says Sita

The use of AI for data analysis and computer vision technology in automated baggage handling has helped improve the air transport industry’s rate of mishandled baggage. Despite a rise in passenger numbers, the industry has seen a 63% decrease in mishandling rates since 2007. However, challenges still remain, and the industry must continue to invest in digitalization and collaboration to ensure smooth operations and better passenger experiences.