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The Hosted PBX Market is estimated to grow from USD 11.5 billion in 2023 to USD 24.9 billion by 2028, at a Compound Annual Growth Rate (CAGR) of 16.8%. The integration of artificial intelligence (AI) features within hosted PBX systems has emerged as a pivotal driver fueling the growth of the market. AI-driven capabilities contribute significantly to the automation of routine tasks, streamlining communication processes and boosting operational efficiency for businesses. Virtual assistants, chatbots, and predictive analytics are some of the AI functionalities incorporated by hosted PBX providers to revolutionize communication efficiency and enhance the overall user experience.