E-commerce has had a profound impact on logistics operations, with the last mile delivery being the most challenging. Innovative solutions such as drones and autonomous vehicles are being employed to navigate through congested urban areas. Inventory agility is also paramount, with real-time tracking and demand forecasting being key. Machine learning algorithms are being used to predict future buying patterns and enable more agile supply chains. Automation and robotics are being used in warehouses, while data analytics is being used to predict demand. Returns management and reverse logistics are also integral parts of e-commerce logistics.