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Artificial Intelligence (AI) is an overarching term encompassing several subsets, including machine learning, natural language processing, speech recognition, and computer vision. The use of AI in small businesses has been steadily increasing, providing them with opportunities to be competitive on similar levels as larger enterprises. Automating repetitive tasks like scheduling appointments or responding to customer inquiries can help reduce the workload of employees, resulting in higher output and more significant expense reduction. Additionally, AI has the potential to revolutionize customer interactions by personalizing customers’ experiences through targeted advertising campaigns.