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India’s supply chain sector has seen remarkable growth in the last decade due to initiatives by the government, FDI flowing into the sector, the e-commerce boom, and policy reforms. This growth has been further accelerated by the introduction of Artificial Intelligence (AI) technology, which has been instrumental in driving operational optimisation and cost reduction for supply chain businesses. AI has been used to improve areas such as inventory management, transportation, customer relationship management, and predictive analytics.
