Generative AI is a new class of foundational models for Natural Language Processing (NLP) which enables users to generate text and code, formulate predictions and summaries, perform translations, analyse images and more. Infor is cautiously optimistic about the potential for OpenAI’s ChatGPT and other Generative AI models to automate business processes and improve productivity in enterprise environments. Infor envisions that ChatGPT and other Generative AI models could be used for a variety of enterprise use cases such as writing e-mails, reports, product documentation and web content, creating job descriptions and requisitions, performing product and vendor comparisons, and assembling photos, music tracks and videos for marketing campaigns.