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Artificial intelligence is set to revolutionize the transportation industry, with the potential to reduce the need for human touchpoints in the supply chain, reduce the cost-per-mile of freight transportation, and predict disruptions before they occur. Analysts and industry insiders are expecting the emergence of sidewalk robots, self-driving trucks, customer service bots, and generative AI that can explain why sales forecasts may have been missed. AI is also expected to help companies better understand their supply chains, which have been disrupted by the Covid-19 pandemic and the Russia-Ukraine war.
