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This article explores the ways in which Artificial Intelligence (AI) is revolutionizing customer relationship management (CRM) software. AI-driven CRM applications are enabling businesses to engage with customers more effectively, streamline operations, and drive growth. This article examines eight groundbreaking AI applications in CRM, such as predictive analytics for enhanced lead scoring, personalized customer experiences, AI-driven chatbots for real-time support, and machine learning for accurate sales forecasting.
