Chatgpt May Have Better Bedside Manner Than Some Doctors, But It Lacks Some Expertise

ChatGPT, an artificial intelligence tool, can be a useful tool for patients seeking medical information and guidance, but it cannot replace the value of a human physician. New research suggests that physicians may have some things to learn from the chatbot when it comes to patient communication. Responses from ChatGPT were preferred over physician responses and rated significantly higher for both quality and empathy. In one example, a patient posed a question to a social media forum about the risk of going blind after a splash of bleach in the eye. ChatGPT’s response was preferred over a physician’s response.