The use of chatbots in healthcare is expected to grow due to ongoing investments in artificial intelligence and the benefits they provide. Google released MedPaLM, a large medical language model, in December 2022 and followed it up with GPT4 in March. MedPaLM was benchmarked on MultiMedQA and achieved an 85% score on USMLE MedQA, comparable to an expert doctor. Google identified significant disparities and pledged to work with researchers and healthcare professionals to narrow them.
