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IT/OT convergence is a necessary step for organizations looking to deploy IoT devices and achieve a tech-based future. It leads to cost, performance, and productivity gains, as well as optimizations and transformations across the organization. By combining IT and OT data, organizations can generate more accurate and meaningful KPIs, increasing visibility and driving efficiency and higher performance. Edge AI analytics is also becoming increasingly popular for its ability to reduce reliance on cloud data storage and enable real-time decision-making.