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The global self service technologies market was valued at $32.23 billion in 2020, and is projected to reach $88.33 billion by 2030, registering a CAGR of 10.55%. The growing demand for efficiency, convenience, and cost savings is a driving force behind the rapid expansion of the self-service technologies market growth. The COVID-19 pandemic has accelerated the adoption of contactless self-service technologies. Artificial intelligence (AI) is playing a significant role in self-service technologies, such as chatbots and virtual assistants. Self-service technologies are evolving to offer highly personalized experiences, leveraging data analytics and machine learning to understand customer preferences and behaviors.
