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The global Conversational Commerce market is expected to reach over USD 20.78 billion by 2031, with a CAGR of 14.9% during the forecast period. This growth is driven by the increasing use of chatbots, messaging applications, and voice assistants in e-commerce and other industries. The advancements in artificial intelligence and machine learning have also led to the development of more sophisticated chatbots that can understand and respond to customer demands, allowing companies to provide personalized product recommendations and improve customer engagement.