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Sendbird Inc. has announced a new AI chatbot for Shopify merchants, powered by OpenAI’s latest large language model (LLM) GPT-4o. The chatbot seamlessly connects to merchant store data via Shopify’s APIs and can answer frequently asked questions, make product recommendations, and provide support contact information. Merchants can customize and test the chatbot before deploying it on their store, and it can help convert casual visitors into customers by providing accurate and personalized answers.
