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The global AI Bots Market is predicted to reach USD 177.41 billion by 2030 with a CAGR of 47.2%. AI bots, also known as chatbots, use natural language processing and machine learning to manage interactions between customers and businesses. They provide round-the-clock assistance and improve customer experience by efficiently managing conversations and data. However, chatbots may struggle with unusual requests and may redirect them to human assistants, leading to a poor customer experience.
