This article examines the top 10 chatbots available on the market, taking into account their salient characteristics, cost, ease of integration, and the most effective way to use them for a given company or sector. Desku, Netomi, Microsoft Bot Framework, Zendesk Response Bot, and Rasa are some of the AI chatbot platforms that can help with customer assistance inquiries from all platforms, intelligent consumer conversations, open-source integrated development environment (IDE), and intelligent chatbot powered by AI.