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Chatbots are becoming increasingly popular as a way to improve customer service and enhance the user experience of IoT devices. Smart assistants such as Siri, Alexa, and Google Assistant are AI-powered chatbots that can converse with users and provide helpful information on command. Companies that use chatbots see 30 percent operating cost savings while improving customer satisfaction. Chatbots are also beneficial for employees as they can focus on more demanding tasks while the chatbot handles primary needs.
