The article highlights the top conversational AI platforms that enable businesses to build intelligent AI chatbots and virtual assistants that can understand and respond to user queries seamlessly. IBM Watson Assistant and Kore.ai Experience Optimization (XO) Platform are two of the best conversational AI platforms that are built on deep learning, machine learning, and natural language processing (NLP) models. IBM Watson is available for free with basic features and paid versions with advanced features, while Kore.ai XO Platform helps businesses build, train, and deploy intelligent chatbots and virtual assistants.