Today.com reported last week about a 3-year search for a correct diagnosis for 4-year-old Alex, who was suffering from unexplained and increasing pain, arrested growth, dragging his left foot with gait, severe headaches, and other symptoms. After going through fruitless consultations with 17 doctors, Alex’s mother shared her son’s symptoms with ChatGPT, which correctly diagnosed him with tethered cord syndrome. This raises the question of whether chatbots can be the ultimate healthcare game-changer. However, chatbots are still prone to “hallucinations” and may not have access to the required domain-specific healthcare data and information. To develop high-quality, responsible, ethical and transparent healthcare AI, the right data and rigorous methodology must be used to ensure accuracy, define responsibility, follow compliance guidelines, and establish guardrails.
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