AI is a new technology with potential positive and negative implications. As it relates to finance, it mostly falls into three buckets: fraud detection, virtual assistants/chatbots, and marketing/cross selling. Chatbots are becoming more human-like and are using AI models to make the dialogue between the bot and the human feel more natural. Underwriting is a use case that has yet to be explored due to compliance concerns.
Previous ArticleOpinion: We’ve Reached A Turning Point With Ai, Expert Says
Next Article Building A Product Recommendation Engine