ChatGPT is an AI-powered chatbot that is revolutionizing customer support in the modern digital world. It uses state-of-the-art natural language processing (NLP) technology to understand and respond to customer queries in a human-like manner, providing swift and accurate assistance. It has features such as language understanding, natural conversation flow, multilingual support, and 24/7 availability. This enables businesses to deliver exceptional customer support and expand their reach to diverse customer bases.