Add to Favourites
To login click here
The demand for conversational AI solutions and services is increasing due to the rising demand for AI-powered customer support services and omnichannel deployment. The integration of predictive analytics technologies and data sources, along with significant advancements in NLP, will enable businesses to establish an inside-out awareness of their consumers’ needs. The conversational AI market is segmented into solutions and services, with the service segment further divided into training & consulting services, support & maintenance services, and deployment & integration services. The conversational AI market is also segmented into chatbots, Interactive Voice Routing (IVR), and Intelligent Virtual Assistants (IVA).
