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Natural Language Processing (NLP) is a technique used in AI algorithms that enables machines to interpret and generate human language. NLP improves interactions between computers and humans, making it a vital component of providing a better user experience. This PDF excerpt from Chapter 1 of Lane and Dyshel’s book, “Machines that Read and Write,” outlines the steps to create a basic pattern-matching chatbot programmed to say, “Good morning, Rosa.” The chapter also dives into pattern-based intent recognition with regular expressions, the importance of word order and grammar in NLP, and the stages of an NLP pipeline, which include parsing, analyzing, generating and executing.