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Generative AI chatbots such as ChatGPT and OpenAI are being used to provide medical advice and are being found to be as good or better than doctors. During the COVID-19 pandemic, the use of technology to seek medical advice has intensified, and certain generative AI tools are already being deployed for medical use cases. The technology is relatively new, so it is too early to identify any clear trends, but it is being used to free up healthcare workers’ time and energy from repetitive and templatable tasks.
