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In the world of business, customer support is essential for keeping customers happy. Artificial Intelligence (AI) is revolutionizing the way customer support is approached, with AI-powered chatbots taking on repetitive tasks and mundane inquiries. AI chatbots are designed to interact with customers using natural, conversational language, handling a variety of tasks such as answering common questions, guiding users through troubleshooting steps and even handling basic transactions. Natural language processing (NLP) is the superpower behind AI chatbots, helping computers understand, interpret and generate human language in a meaningful way.